Frequently asked questions
What is the Jewellery made of?
Our jewellery is thoughtfully crafted using high-quality alloy and other durable materials to offer stylish, lightweight, and affordable pieces for every occasion. Each design is carefully selected to combine elegance, comfort, and everyday wearability.
What is your Return and Exchange policy?
We do not offer refunds. If you receive a damaged or incorrect product, please record a clear unboxing video from the moment you open the package, as this is required to process any replacement or exchange request. For complete details regarding eligibility and the process, please refer to our Refund & Exchange Policy page.
How can I check the status of my order?
Once your order has been shipped. we will send an email confirmation of your shipping details and a tracking number. You can track your orders from the "Track Your Order" section on our website.
What is the processing time for my order?
Most Orders ship within 2-3 business days of the placing order. While this is not guaranteed, in rare cases an order might ship beyond 3 days from the placing order.
Do you ship internationally?
Yes, we offer international shipping! You can conveniently place your order through our online store. International orders are typically delivered within 10–15 business days, depending on the destination. For any assistance or additional information regarding international orders, please contact us on WhatsApp: +91 78275 54742.
Is Cash on Delivery (COD) available?
Yes, Cash on Delivery (COD) is available for eligible locations across India. You can select the Cash on Delivery option during checkout if it is available for your delivery address. If you have any questions, feel free to contact our support team.
My item was damaged during transit. How can i get a replacement?
We do not offer refunds. If you receive a damaged or incorrect product, please record a clear unboxing video from the moment you open the package, as this is required to process any replacement or exchange request. For complete details regarding eligibility and the process, please refer to our Refund & Exchange Policy page.
Still have questions? How can I contact you?
We'd be happy to help! If you have any questions or need assistance with your order, feel free to contact us via WhatsApp (+91 78275 54742), Instagram, or email. Our team will respond as soon as possible.